Privacy Policy

Effective Date: May 21, 2025

At Direct2urDoor (“we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.direct2urdoor.com or engage with our services.

By using our Website or services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Billing and delivery address

  • Business or organization name (if applicable)

  • Payment details (processed securely via third-party services)

b. Usage Information

  • IP address

  • Browser type and version

  • Pages you visit on our Website

  • Time and date of your visit

  • Referral source (e.g., search engine, link)


2. How We Use Your Information

We use your information for the following purposes:

  • To provide our services (graphic design, printing, delivery)

  • To process transactions and manage orders

  • To communicate with you regarding your inquiries or orders

  • To send important updates, promotions, or service-related information

  • To improve the user experience and functionality of our Website

  • To comply with legal obligations


3. Sharing Your Information

We do not sell your personal information. However, we may share your data with third parties in the following situations:

  • With trusted service providers (e.g., payment gateways, delivery partners) who assist us in operating our business

  • If required by law, regulation, or legal process

  • To protect our rights, privacy, safety, or property, or that of the public


4. Data Retention

We retain your personal information only for as long as necessary:

  • To fulfill the purposes described in this policy

  • To comply with legal, tax, or regulatory requirements

  • To resolve disputes and enforce agreements


5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Understand how visitors use our Website

  • Enhance user experience

  • Improve website performance

You can manage your cookie preferences through your browser settings.


6. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


7. Your Rights

Depending on your location and applicable laws, you may have the following rights:

  • Access to your personal data

  • Correction or update of inaccurate data

  • Deletion of your data (subject to legal obligations)

  • Objection to certain processing activities

  • Withdrawal of consent (where applicable)

To exercise any of these rights, please contact us at contact@direct2urdoor.com.


8. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing any information.


9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete it.


10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top. We encourage you to review this page regularly to stay informed about how we protect your data.


11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Direct2urDoor
Email: contact@direct2urdoor.com
Address: Block-D, Section-12, Pallabi, Mirpur, Dhaka, Bangladesh